HCL – Hospices Civils de Lyon (Hospital)

Improvement of the hospital’s sourcing and procurement. HCL’s business needs include:

• Realising and emphasise fast savings.
• Generating financial savings of 15% in a three-year period.
• Ensuring sustainability in the hospital’s approach to purchasing by:
  • Developing a sustainable purchasing strategy
  • Re-engineering the organsation and staffing of the hospital’s purchasing department

On operational sourcing actions, €7M of annual savings (16% of the addressed baseline) of which € 4M was realised in 2010. Examples of contracts negotiated:

• Medicine, with pharmaceutical companies such as Sanofi, Covidien, Thoratec
• Medical instruments or equipments, such as heart valves, medical gas
• Maintenance contracts for technical installations, covering heating and climate control, and uninterruptible power supply
• Cleaning and facility management, paper and printing and people transport.

 Definition of a three year sourcing strategy for 20 key commodities, such as:

• Biology
• Blood supply and treatment, haematopoietic organs
• Neurological consumables
• Power and gas supply
• Medical devices
• Telecom contract
• IT services

Definition and implementation of a completely new centralised sourcing organisation

• Diagnostic of the hospital’s procurement function and operations
• Structuring of purchasing by domains and category and purchasing mapping
• Definition, validation and explanation of principles of new sourcing organisation
• Detailed organisational structure (nominative scope of sourcing responsibility)
• Redesign of key sourcing processes
• Change management for all people directly and indirectly involved with the new organisation