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      • Insights

      Insights

      A Journey to successful IT Service Offshoring

      Offshoring in the IT industry is by no means a new trend, however it is still very much ongoing and even developing further. ► Read more

      Convergence Letter 25: Towards the 7th heaven of Revenue Management

      Revenue management consists in adapting the price of a service to the ability of the operator to deliver this service and to the accepted and acceptable use for the client. This approach was implemented as of the 90’s in the rail transport.► Read more

      Dashboards: expectations, practices and results

      This study surveyed the analyses and opinions of 210 decision-makers in finance and management, along with the insight of senior management of 75 businesses receiving dashboards.► Read more

      Payment Processing and Cash Management Study – Trends and Opportunities

      In recent years companies worldwide have had to face challenges due to changes in global economics, in market stability, in Cash Management and liquidity assurance, as well as due to new techniques and standards in Payment Processing.► Read more

      Convergence Letter 24: Desperately seeking seniors

      Staying connected with the over-60s► Read more

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