Insights
Convergence Letter 23: From Johannes Gutenberg to Steve Jobs
Gutenberg and Steve Jobs, the inventor of printing and that of Apple: is this comparison a good way to predict the future of digital tablets?► Read more
Green Supply Chain: from awareness to action
Results of our European survey “Green Supply Chain: from awareness to action” are now available in a new White Paper.► Read more
Next Generation Customer Management for a Digital World
25 principles of digital client relationship management and its three main pillars► Read more
What if telecoms…were the Key to the Third Industrial Revolution?
In a world without telecoms… we’d have to invent them.The role of telecoms goes well beyond the little daily storiesof using the Internet or our mobile phones. ► Read more
Convergence Letter 21: When real and virtual are in the boat, no one falls overboard
The war between the Internet and the point of sale is not a real battle. The major trend is that of complementary channels; the consumer now uses many channels before purchasing.► Read more
