Association of Statutory Health Insurance Physicians

BearingPoint supported the client in defining a new business strategy to meet the future strategic goals.

• Analysed over 85% of all functions, processes and tasks. 
• Delivered significant cost savings through a headcount reduction from the new organisational structure and processes.
• Reduced operating costs, including a modified work time model which reduced the amount of overtime hours.
• Reduced administration costs.
• Developed an implementation plan that comprised 23 workstreams.

This project’s success was mainly due to three factors (which were managed by the client steering committee):

• A communication strategy that included all relevant personnel and external stakeholders. 
• Buy in and on-going support from the works council.
• The establishment of a lean organisational structure that spanned all levels, and included clearly-defined responsibilities for individuals and escalation processes, where necessary.

BearingPoint’s analytical approach covered:

• The organizational structure
• Core and support processes with headcount information and the existing strategy.
• An environmental analysis covering the market situation and potential competitors
• As Is documentation.
• Functional matrices.

Based on the information and results of those analysis´ a new vision for the organisation was created including the target competitive position and the accordant future strategy.

To conduct the project’s analytical phase, BearingPoint used various tools, including: 

• Interviews with subject matter experts
• Workshops with key personnel
• Analysis of existing documents
• Questionnaires to organisational departments
• Desktop research
• Benchmarking best practices of similar organisations.