After-sales service professionalization
Machinery and plant engineering companies need innovative business models to position themselves to the market as a full service provider in after sales. These new business models are needed in order to increase competitive capabilities. BearingPoint helps internal service departments as well as independent service providers with its unit service management for mechanical engineering companies on that way.
More and more smaller competitors are entering the market for after sales services in machinery and plant construction. These companies are usually smaller than the established players and share the advantage of being located close to their clients. Further, full service providers new to this market are now entering it and are offering comparable services. These new competitors and the associated challenges need to be faced in order to lead in this profitable service business area. BearingPoint supports you with these business activities to significantly increase your competitive capabilities.
How BearingPoint brings value
We support our clients in machinery and plant engineering to represent their full capabilities in market focused service offerings and implement efficient Product Management. Transparent service offerings and reasonable pricing are the basis of fast assignments for clients.
Effective product focused processing of services is a prerequisite for adherence to delivery schedules and high quality. This is valid especially for mechanical engineering companies. BearingPoint supports your company through process optimisation and quality management to implement effective processes and define clear responsibilities for your service processes.
BearingPoint designs with you an optimised control for your organisation based on your portfolio of products, your processes and your technology. Your clients and the demands of the market are aligned with your internal processes to ensure the needed competitive advantages.
Competitive advantages can be achieved by a smart pricing strategy. The foundation for a competitive price is an optimised and transparent product costing system which identifies potentials in pricing and a clear margin contribution per product. BearingPoint helps its clients achieve this competitive pricing by redesign of product costing and validation of value chains.