New Sourcing strategy and operation model

Increasing competition and cost pressures are forcing decision-makers at companies in the postal industry to consider how reorganising operational processes and services could create new sourcing models. Key drivers of this process are cost reduction, refocusing on core business and competencies, increasing quality, and addressing a lack of qualified resources.

For postal companies, a key challenge for any transport sourcing strategy is to find innovative sourcing models which can handle price volatility in the transport market. Staff turnover in the pick-up and delivery business tends to be very high; postal organisations need reliable partners, and effective strategies to deal with quality and emerging security-related issues.

At the same time, an effective sourcing strategy must encompass support processes like Finance, Human Resource and IT, all of which need to be aligned with the operating model. The main objective should be to evaluate key processes, determining the optimal split of those services which could be sourced and the benefits of different sourcing models.

New sourcing and operating models are one important answer to the challenge of improving cost structure, and should be reflected in postal organisations’ overall strategy for the future alignment of the organisation.

How BearingPoint brings value

BearingPoint has over ten years’ experience of advising postal organisations on sourcing strategies and designing operating models, as well as implementation and transition projects. Our centre of excellence helps companies to find the right answers for their future organisation. The essential steps are:


  • Andrew Montgomery

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