Following the financial crisis, companies with flexible business models have been significantly more successful than firms tied to a rigid environment.
The key to success in our optimization of operating models is to align our client’s business and IT strategy right from the start. Our approach is based on four dimensions: structure, people, process and technology.
We distil our client’s operating model as a high-level diagram and description that illustrates how it has chosen to organize its operations to deliver products/services of value to its customers. The model shows the relationships between processes, people, structure and technology today (‘as-is’ state) and in the future (‘to-be’ state).
Optimization invariably involves consolidating and harmonizing global systems and processes – thereby increasing speed to market, reducing costs and improving effective and efficient information management.
To achieve the organizational agility required in transforming markets, we work with our clients to consider increasing the centralization of corporate and core insurance functions as well as available sourcing options.