Martin Hermsen

Martin
  • 2010
    Partner and leader of the Customer Management Service Line at BearingPoint in the Netherlands and Belgium
  • 2005
    Partner and leader of the CRM Service Line at Accenture for the BeNeLux.
  • 2000
    Senior Manager and CRM / Marketing consultant at Deloitte
  • 1988
    Consultant in various roles in the area’s of strategy, BPR, BPM, CRM, marketing and business transformation at Capgemini

Contact me: martin.hermsen@bearingpoint.com

  • My expertise

    Being a partner at BearingPoint I am also responsible for the Customer management Consulting Practice in the BeNeLux. I have 25 years of experience in business transformation, marketing and sales consulting.
    Over the years I worked on subjects like competitive strategy, business transformation, consumer segmentation, consumer needs analysis, brand management, pricing strategies, web channel development, digital marketing, database marketing, campaign management and customer loyalty.

    Nowadays I am focusing on helping clients to transfer into customer centric companies by building world class customer facing capabilities. I have a bachelor in Information Sciences and received his MBA from the Rotterdam School of Management, Erasmus Graduate School of Business.