Client stories
Increased profitability, sales and efficiency by transforming store operations at Apotek Hjärtat
Apotek Hjärtat sought to improve customer service and efficiency in stores to increase customer satisfaction and profitability. They engaged BearingPoint to develop and implement a store operations program for all of its more than 270 pharmacies► Read more
Implementation of the commercial information system
Implementation of the applications of the commercial information system for a leader of the French Utility market. ► Read more
CRM programme management assistance
PMO assistance of a leading French Insurance company’s CRM programme including the implementation of the Siebel CRM system► Read more
Smart services marketing strategy and experimentation project management
Definition of marketing strategy for smart grid an home automation services and project management for a demand response experimentation► Read more
Strategy, Marketing and Innovation
A ‘digital customer’ revolution has arrived through internet enabled phones, social networks and localization services. BearingPoint helps new entrants and established companies to adapt their customer relationship models.► Read more
