The telecommunications sector is undergoing a huge transformation, with new players entering new segments at an almost bewildering speed.
An explosion of new services is changing consumer behaviour and business models completely. Users are increasingly focused on social responsibility, mobility, community and simplicity. This shift is leading to a greater demand for integration of business services into personal lives and across business partnerships – ‘cloud computing’ is changing the landscape forever.
Tomorrow’s technologies such as 4G LTE and Fibre Optic Cable will create new demands, as very high broadband usage – particularly on mobile devices - encourages new interfaces and collaborations between people and/or machines.
We have twenty partners and five hundred consultants working to solve individual challenges for most of the leading European telecoms companies.
Our expertise covers marketing strategy, innovation, partnership development, operational performance, organisation alignment, process enhancement and change management.
We have strategic expertise in the residential/consumer and professional segments and a deep knowledge of telecoms management specialities. These include marketing project management, supply chain management and its implementation, services platforms optimisation, OSS BSS enhancement and customer relationship management.
Our experience enables us to help telecoms companies to anticipate the behaviour of the next generation. It also gives us a solid grounding in how to select strategies and business models for them in cloud computing, services platforms, networks and IT.
As part of our thought leadership in the telecommunications sector, we produce regular studies on the latest trends and topics:
We are also heavily involved in emerging markets and have published position papers investigating some key issues, including:
Here’s how your function relates to what we offer.
We make sure we understand your business problems, the trends in your industry and then work out what we need to do to achieve results for you. Our consultants know where you are coming from, because they’ve usually been in your industry. We combine our deep knowledge and experience in your sector with the technical ability to create solutions with real business value. We’re always looking to find ways to improve your productivity, streamline your processes, and leverage new revenue opportunities for you. Finally, we get results - virtually all of our most significant clients renew their relationship with us year on year.