Shared Service Centres are key success drivers for European Financial Services Industry
Shared Service Centres (SSC)–organisational units in companies that centralise, bundle and provide process oriented services– have become key success drivers for the Financial Services Industry. This is the result of a current survey by management and technology consultancy BearingPoint which has been conducted with support of the E-Finance lab among 138 European Banking and Insurance Companies.
According to the survey, over 40 percent of the current running SSCs have been operating for more than three years. The respondents stated significant cost benefits. Nearly four out of five participants realised cost savings of 20 percent and more.