Click & Reserve can be part of retailers’ Web-to-Store strategy, which enables marketing new services and increasingly improves omnichannel customers pathways, generating additional revenues.► Read more
Serving poor customers in France and in developing countries: same challenge? – Convergence Letter 42
Online sales keep on gaining market shares in the distribution channel mix and retailers must rethink their bricks-and-mortar development strategy. They must leverage the human interactions that customers have with salespeople.► Read more
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