I have 20 years’ experience in sales, marketing and customer relationship management both playing a role in worldwide firm management and working for global accounts. I joined BearingPoint nine years ago, where I focused on helping on the significant growth of BearingPoint's CRM business before leading the CRM practice on a global basis. I am also a member of the BearingPoint Management Committee with the responsibility of managing the portfolio of service lines.
I have co-created a Business Award (Podium de la Relation Client), whom results are eagerly awaited every year by the largest French firms. This initiative will be soon extended in the Netherlands.
I have led various projects in the manufacturing, media, utilities, telecoms, services, retail and automotive industries, in the following areas :