Despite multimillion dollar investments, many IT organizations lack the agility to respond rapidly to business needs and opportunities. Unstructured change management makes it difficult to adapt to large-scale shifts, such as a merger or the introduction of a new enterprise application. Visibility into true IT costs, usage and charge backs is frequently poor, and vulnerability to costly downtime is often high.
To meet the demands of the business, IT needs to be run like a business. BearingPoint’s IT Business Management builds key management disciplines of process, organization, technology, and facilities into IT operations, transforming IT from a cost center into a value center.
Addressing the full IT lifecycle
Our focused and flexible IT Business Management solution addresses the full IT lifecycle to cost-effectively meet business needs in such areas as:
- IT service governance
- Asset management services
- Service desk consolidation
- Information lifecycle management
- Application performance management
- IT configuration and change management
- Network and systems management
Transforming IT with a business-driven focus
BearingPoint can help IT organizations reduce costs and realize such benefits as:
- Faster time to market — BearingPoint can help drive rapid implementation of repeatable infrastructure management solutions to accelerate the delivery of new products and services.
- Improved operational efficiency — Our focus on the integration of service assistance, provisioning and customer care can increase operational efficiency across the IT infrastructure management layer.
- End-user satisfaction and self-service — We can help you design, monitor and refine systems and processes to support end-user self-service and better track and diagnose systems performance.
- Streamline service management systems — BearingPoint can assist in building streamlined and sustainable service management with a comprehensive catalog that documents service definitions, metrics, financial analyses and cost recovery models.
Start managing the business of IT — BearingPoint can help. Contact Us
