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Utilities
Customer relationship management for utilities Improving service through a comprehensive customer care plan
The inside track on business performance Utilities learn to improve efficiency through operational excellence
Integrated utility of the future Helping utilities leverage a growing range of SAP solutions to adapt to changing business and technology environments.
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Utilities
As government-backed deregulation and re-regulation spur new strategies, Utility companies have been forced to reexamine their operations in order to remain viable. In previous years, limited spending, frozen rates and an emphasis on cost-cutting characterized the industry. Growing competition, particularly in the Generation area of the Utilities business, has created pressure to increase revenue, improve efficiency and reduce costs. At the same time Utility companies must optimize asset and service performance, and adapt to new customer and market demands. BearingPoint has developed tailored solutions and capabilities in response to the changing electric, gas, water, wastewater and solid waste Utility marketplace.
As government-backed deregulation and re-regulation spur new strategies, utility companies have been forced to reexamine their operations in order to remain viable. In previous years, limited spending, frozen rates and an emphasis on cost-cutting characterized the industry. Growing competition, particularly in the Generation area of the Utilities business, has created pressure to increase revenue, improve efficiency and reduce costs. At the same time Utility companies must optimize asset and service performance, and adapt to new customer and market demands. BearingPoint has developed tailored solutions and capabilities in response to the changing electric, gas, water, wastewater and solid waste Utility marketplace.
For businesses in the Utilities industry, adapting to increasing chaos in the marketplace is critical. Adaptation transcends the continual rollout of new organizations and lines of business, the search for long-term business partnerships, and the timely acquisition of knowledge workers at all levels. The industry is no longer solely focused on cost reduction; attaining cost efficiencies and innovation are the wisest technology investments for the foreseeable future.
BearingPoint’s Utilities practice provides management and technology solutions that support your business needs. Over the years, we’ve developed and integrated enterprise-wide applications that support customer care and billing; call center management; supply chain management; work and asset management; and financial management. We work with both Oracle and SAP to deliver enterprise research planning solutions to Utilities across North America. Our consultants can help your organization implement Customer Information System (CIS); Enterprise Asset Management (EAM); and Advanced Metering Infrastructure (AMI) systems that are specifically tailored to the Utilities industry.
Some of the utilities companies that rely on BearingPoint to help them keep pace with the changing marketplace include:
- AES
- Southern Company
- Exelon
- Southern California Edison
- Pacific Gas & Electric
- Xcel Energy
- Jacksonville Electric Authority
- Orange County Utilities
- Miami-Dade Water and Sewer Department
- Hydro Ottawa
- Enbridge Gas Distribution
- City of San Jose
Utilities Related Solutions:
Smart metering, or AMI, helps Utilities read customer meters remotely, accurately and efficiently.
BearingPoint’s CIS Solution helps utilities offer new products and services to their clients, manage revenue collection and service clients in the field.
BearingPoint can help organize your litigation documentation electronically, streamlining your compliance requirements through an easy-to-use interface.
BearingPoint’s Enterprise Asset Management solution can help Energy company managers improve the operational performance of organizational assets, reduce the cost of maintaining them and enhance their return on investment.
BearingPoint’s Enterprise Resource Planning (ERP) solutions can help Energy companies implement the leading ERP packages, including Oracle and SAP, and integrate those systems with their existing infrastructure.
Information Management
BearingPoint’s consultants have extensive, varied experience in the utilities sector, leverage a comprehensive knowledge base of public services, and offer leading skills in management and technology integration for such organizations. BearingPoint’s IT Infrastructure and Security Solution can help chemical companies and natural resources organizations maintain the integrity of their data, networks and proprietary information.
BearingPoint’s Supply Chain Management solution can help Energy organizations manage strategy and operations across functional areas such as order management, transportation, physical distribution, and supply chain security.
Let’s work together to transform your organization’s operations. Contact Us
Utilities Related:
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Smart metering, or AMI, helps Utilities read customer meters remotely, accurately and efficiently.
BearingPoint’s CIS Solution helps utilities offer new products and services to their clients, manage revenue collection and service clients in the field.
BearingPoint can help organize your litigation documentation electronically, streamlining your compliance requirements through an easy-to-use interface.
BearingPoint’s Enterprise Asset Management solution can help Energy company managers improve the operational performance of organizational assets, reduce the cost of maintaining them and enhance their return on investment.
BearingPoint’s Enterprise Resource Planning (ERP) solutions can help Energy companies implement the leading ERP packages, including Oracle and SAP, and integrate those systems with their existing infrastructure.
BearingPoint’s IT Infrastructure and Security Solution can help chemical companies and natural resources organizations maintain the integrity of their data, networks and proprietary information.
BearingPoint’s Supply Chain Management solution can help Energy organizations manage strategy and operations across functional areas such as order management, transportation, physical distribution, and supply chain security.
Customer information system to boost service, reduce costs and meet regulatory requirements
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Integrated Utility of the Future BearingPoint is focused on helping utilities leverage a growing range of integrated Oracle industry solutions to adapt to a changing business and technology environment.
Exelon Corporation
Implementing the first enterprise-scale migration to INDUS passPort release 10
BearingPoint’s Strategic Change Management solution Achieving effective results through people
Miami-Dade Water and Sewer Department
Turning the challenges of a legacy system into opportunities for business improvement
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