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We believe people need to be allowed to embrace change and be flexible to meet the demands of customers, businesses/organisations. Therefore, organisational culture and ways of working need to be designed to enable resilience. Organisations that enable their people to respond to the unexpected will reap the benefits.
The supply chain management (SCM) community is coming to terms with a new world economic picture in which the simple procurement and delivery of goods suddenly seems fraught with risk and uncertainty. The response to events such as the COVID pandemic and war in Ukraine for many firms has been to move into a mode of crisis management.
We are witnessing the start of a new industrial revolution, fuelled by data rather than coal. As successful data-driven companies use real-time analytics based on quality data to anticipate future risks, enable faster decisions and empower their people to respond quickly. Data is at their heart.