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For telcos, the pandemic is a catalyst more than a crisis. The new normal has meant we are all now much more dependent on telecommunications services, and this new lifestyle will drive further change in many industries. We explore the opportunity for telcos in this business model shift.
The public sector has been forced to adapt to COVID-19 more than any other. Meeting the needs of citizens has never been more crucial, whether that means delivering frontline healthcare, enhancing social service supports, teaching children remotely, or facilitating funding for businesses to continue trading.