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Client

Karolinska University Hospital, Stockholm, Sweden, is one of the country’s largest hospitals with approximately 1.5 million patients per year, two physical sites, and 16,000 employees. Karolinska is a highly specialized emergency hospital that, together with the Karolinska Institute, constitutes a major clinical research hub in Europe.

Challenge

As part of a regional long-term strategy, Karolinska is undergoing a major transformation. At one site, almost all operations moved to a new and super-modern hospital building. Value-based healthcare with the patient at the center is implemented as an overall strategy. As a consequence, a completely new organizational matrix based on patients rather than medical specialization is introduced. Clinics are replaced by “Themes” and “Patient Flows.” General expertise and capacity that span multiple Flows are organized in “Functions.”

Project

BearingPoint has over a period of 1.5 years supported Karolinska in the development and establishment of one of its major Functions. PMI, Perioperative Medicine and Intensive Care, consolidates the hospital’s resources in the area to one organizational entity with 1,600 employees. BearingPoint helped the client design and run a complete change program exemplified by projects covering strategy, organization design, recruitment, budgeting, infrastructural planning, governance, and master data. Once launched, the BearingPoint team supported key areas like production planning and controlling, strategy development, governance, and the development of dashboards/scorecards. All in all, the work has spanned the full business consulting portfolio: strategy to design to operationalization to establishment.

Impact

As a tightly collaborating unit, the client management and BearingPoint team managed to design according to plan, got approval from the hospital direction, staffed the new organization, and made necessary preparations to come out as one of the first new units to launch at new Karolinska in June 2016. During fall 2016, the new Function was established with a new platform for production planning, capacity definition, and governance. The BearingPoint support has been highly appreciated and well rated in client surveys. The project has greatly helped BearingPoint deepen and strengthen its expertise and brand with regard to complex and innovative health care transformations and within the field of Perioperative Medicine.