Jonathan joined Schindler in Australia as National Sales Manager in 2006, after 15 years in sales and marketing roles across a range of industries. In 2009, he was appointed as the New Installations Director for Schindler Australia, a position he held for 5 ½ years. Jonathan then joined the global team in Switzerland, where he leads a team which aims at changing the way that Schindler globally engages with its customers and sells its products.
As Partner in Financial Services, Iris has been leading business strategy, transformation and integration projects and programs across Europe, APAC and the US for over a decade. After starting her career in a bank and completing a Master in Economics, she ventured into consulting in 1998. Iris joined the Swiss Management Board in 2015 and was a member of BearingPoint’s firm-wide Partnership Board from 2014-2016.
Reto joined BearingPoint in 2010 after 4 years in Shanghai in China and a consulting career since 2000. With a footprint in Manufacturing and Financial Services, Reto has been managing development and transformation projects for more than 15 years. Digital customer journeys were part of Reto’s focus early on, when he helped Swiss banks to develop and set up online banking platforms. Since 2017, Reto is responsible for BearingPoint’s Manufacturing segment in Switzerland.
Jonathan Mansour, Head of Global NI Sales and Marketing at Schindler Management Ltd. allowed us to take a look behind the scenes of a new digital customer journey.
It is about a customer engagement platform and a powerful set of tools designed for Schindler’s customers.
They mark the start of a significant change in how customers and Schindler engage during the early phases of the sales process.