• Ralph Schonenbach has held senior positions within the firms Andersen and Ernst & Young. He co-founded Trestle Group and Trestle Group Foundation. In his role with Envoy, Ralph is able to pursue his passion to help people and businesses understand and engage their networks more effectively. Ralph frequently speaks at events and has authored a variety of publications. He earned a degree in Business Management from Goucher College.

  • Dr. Dorian Selz is co-founder and CEO of Squirro. Before Squirro, Dorian founded the Swiss search platform local.ch and helped to propel it to market leader in just four years. Previously he was a partner and COO at Namics, the largest e-business consultancy in Switzerland and Germany. He holds a PhD from the University of St. Gallen and a Master in Economics from the University of Geneva.

  • Ulf Sänger is Senior Manager in the Digital & Strategy practice of BearingPoint and an expert in digital customer management. He has a long career in line management functions within the Consumer Goods Industries before he joined the consulting business. Ulf has been with BearingPoint since 2015. He holds a Diplom-Ingenieur degree in mechanical engineering from the Technical University Berlin and an EMBA from the University of Applied Sciences in Lucerne.

  • Daniel Abächerli studied at the University of Zurich and the University of Technology Sydney for his Master in Information Systems. He joined BearingPoint in late 2017 and is supporting our technology consulting team.

Importance and Implications of personal networks and digital insights in state-of-the-art customer engagement today

Importance and Implications of personal networks and digital insights in state-of-the-art customer engagement today

Ralph Schonenbach, network enthusiast and CEO of Envoy and Dr. Dorian Selz, co-founder and CEO of Squirro discussed with Ulf Sänger the potential present in our networks and unstructured data. What is preventing businesses from leveraging the information they have on their clients and contacts? Is there a way to aggregate and analyze this information to gain better insights? How can businesses use these insights to realize their potential?

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