BearingPoint has an impressive track record of successful CRM Salesforce transformation projects for its clients. With a strategic focus on Salesforce (Platinum Partner with more than 350 certifications), we consider technology as crucial to the process of business transformation. With nearly 200 CRM Experts Salesforce experts with many years of relevant project experience, we are not only the right implementation partner for industry-specific multi-cloud solutions but are also aware of the importance of choosing the right integration strategy for each specific customer requirement.

We create business value with industry-specific solutions and a real end-to-end offering from analysis and design to implementation and post go-live support for dedicated clouds on the world’s most innovative platform, Salesforce.

Client challenges

Consumers are becoming more critical and challenge our clients in terms of customer experience and expected response time. There is a great business need to relocate critical processes from back end to front office. On top of that, we can recognize an increase in the volume of data to be made available for lead generation, customer journey management, and other business opportunities. Handling this data and transforming it into actionable insights is vital for efficient customer relationship management.

Our Approach

We support all phases of CRM transformation, from analysis and design to rollout and post go-live support. In our projects, we are leveraging a hybrid implementation model combining agile and classic aspects that leads to transparent and successful project realization. To ensure the best possible coordination and collaboration of different teams, we rely on the agile scaling approach SAFe.

Value Proposal

We are leveraging our deep industry and technology capabilities to help our clients transform their customer management business and optimize related processes. We enable our IP assets to deliver end-to-end services quicker, with less effort and a higher business impact.

BearingPoint not only stands for outstanding quality in Salesforce and CRM platforms projects, but its deep industry expertise provides the necessary prerequisites to achieve the highest possible and sustainable benefits for your company.

Would you like more information?

If you want to get more information about this subject please get in touch with our experts who would be pleased to hear from you.

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