Leading Chinese retailers are defining a new ‘era of belonging’ by forging stronger ties with consumers through an innovative buying experience. They are also reinventing their own business models by introducing innovative new revenue streams leveraging “retail-as-a-service” offerings. CEOs at Western retailers can learn from Chinese business practices how to combine seamless omnichannel experiences with predictive analytics, to develop
customer loyalty and to innovate creatively to introduce new revenue growth.
BearingPoint and Nordic Finance Innovation will set up the stage for BBVA, Deposit Solutions, Mambu, Nordea and OP to discuss how different financial industry players perceive the characteristics of collaboration between fintechs and incumbents.