Insights

The rise of the resilient organization: how will you weather future disruptions in the economy and society?

There’s no doubt that certain industries have been more seriously affected by the pandemic than others. But even within specific sectors, there have been clear winners and losers. So why have certain organizations emerged stronger than others? The answer lies in the concept of resilience.

Customer Experience x Artificial Intelligence: from one world to the next

At the end of 2019, we were looking at a world where artificial intelligence (AI) applications in the corporate world were booming. They were generating enthusiasm through new ways to achieve growth and operational excellence, but were held back by a lack of relevant use cases.

Customer data platforms and how to implement visionary use cases based on future-proof IT architectures

The new whitepaper explains the need for customer data platforms (CDPs) and how they can be applied with optimal efficiency. Use cases also illustrate possible opportunities.

How to integrate OKR into the framework landscape

The guide gives an overview of the most common concepts and frameworks and explains how OKR can be integrated to create synergies for modern goal management.

Security Outsourcing Center (SOC) – A quick guide to optimal implementation

This whitepaper addresses the increasing importance for organizations to manage data, focusing on the Security Operations Center (SOC). It presents different SOC models and includes best practices for successful outsourcing.

Agility and its impact on contracts

The whitepaper shows which form of contract has to be chosen in different agile scenarios and which risks and responsibilities are included. It also provides a recommendation and an overview of the advantages and disadvantages of each contract type.

Efficiency in Capital Markets: Central clearing statistics and reasons banks should consider voluntary clearing

This white paper provides detailed central clearing statistics, highlights reasons for and against central clearing, and discusses why voluntary or direct central clearing could generate efficiency gains.

Predictive Enterprise: A Data-driven decision architecture as prerequisite for successful enterprise business processes

The white paper "Predictive Enterprise Operating Model" in cooperation with the IIHD Institute explores the increasing importance of informed and data-driven decision making for businesses with a focus on the transformation to a predictive enterprise.

Transforming the payment ecosystem – with a single click

The emergence of a new breed of highly focused disruptors in the banking world is putting pressure on the ‘traditional’ banks to innovate, and offer customer-focused solutions in order to remain relevant.