Consumer Goods & Retail

Unified commerce as a vector of sustainability in a post-pandemic world

How European retailers and brands must empower customers to make sustainable choices – throughout the customer journey

Global exclusive goods manufacturer drives higher efficiency by reinventing its product data model

With a new and flexible data model the global luxury goods manufacturer has all its product information in one place, easily accessible to all its international divisions. This enables the company to be more effective, to update product data in real time, and to enhance customer journeys.

Four tips for predicting and preventing churn

Building a unique 360° client view to facilitate a highly personalized client journey

A leading luxury cosmetic brand took the next step to establish a strong foundation in client insights and personalized interactions. BearingPoint supported the company in turning the CRM vision into reality by implementing a global CRM database to lay the basis for advanced omnichannel capabilities.

BearingPoint and Aforza brewing up innovative CRM, TPM and Retail Execution features for Worker Bee Tea & Coffee

Fine-tune your delivery propositions

Retailers must use data to fine-tune their delivery propositions and pricing to suit different customer needs, balancing customer value against fulfillment costs and operational efficiency.

Predict the unpredictable

To succeed in an increasingly competitive retail landscape, you will need to outperform your competitors’ ability to handle the unpredictable. The way you act towards the unpredictable future will decide if your company can keep up with the pace of tomorrow.

HFSS Legislation: can Consumer Goods companies avoid a trade promotion management (TPM) nightmare?