Our Differentiators

  • On-going close partnership with Aforza, a Consumer Goods industry specific application and mobile app
  • A team of technical and functional specialists supported by our wider Consumer Goods & Retail industry and consulting expertise 
  • Wide experience delivering digital transformation for Consumer Packaged Goods clients
  • Our innovation, assets and thought leadership for the Consumer Goods & Retail sector 

Key Themes for Salesforce in Consumer Goods & Retail

With the Consumer Goods & Retail market currently undergoing a significant transformation, BearingPoint is best placed to advise our clients how to leverage leading-edge Salesforce and Industry Cloud technologies to address new business demands.

  • Customer & Supplier Engagement (CRM, account management, sales activity)
  • Order Management (telesales, EDI, field sales, van sales)
  • Trade Promotions Management (discounts, promotions across channels, loyalty schemes)
  • Online and Offline Retail Execution Mobile App
  • Omnichannel Customer Experience (store front, web, mobile)
  • Supply Chain and Business Data Orchestration

Our Salesforce Services for Consumer Goods & Retail Clients

BearingPoint provides a suite of Salesforce consulting and implementation services, specifically developed and aimed for the UK Consumer Goods & Retail sector:

  • Implementing Consumer Goods Industry specific solutions (Consumer Goods Cloud, Manufacturing Cloud, Aforza)
    • Consumer Goods Cloud is a Salesforce industry solution designed for consumer goods companies to optimise their retail execution and sales operations
    • Manufacturing Cloud is a Salesforce industry solution that enables manufacturing companies to streamline their sales and operations planning, and improve visibility and collaboration across their supply chain
    • Aforza is a Salesforce-native, mobile-first platform and connects trade planning, supplier management & field sales teams in real-time 

  • Advanced Sales & Distribution Management, and customer journey orchestration, leveraging Salesforce capabilities of Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud & Engage etc.
  • Salesforce enterprise architecture services including integrating legacy and new systems using middleware’s like MuleSoft
  • Application Management Services for ongoing support, maintenance and enhancements of the enterprise application
  • Salesforce transformation strategy (roadmap & ways of working), programme management and “Centre of Excellence” platform governance strategy
  • CX journey design and Salesforce “Art of the possible” for Consumer Goods & Retail
  • Business analysis and process discovery for Consumer Goods & Retail
  • Salesforce license advisory

 

Client Story

 

BearingPoint has worked closely with one of the UK’s leading soft drink manufacturers and distributors to deliver a large digital transformation program including the implementation of a Consumer Goods industry specific platform, Aforza, that is built on core Salesforce capability. This included the delivery of the following capabilities: 

  • Complex, Omni-channel Order Management Solution
  • Tailored Delivery Planning and Logistics Solution for order delivery tracking
  • Visit Planning and Order Delivery Planning Solution
  • Mobile App setup for Field Sales and Drivers
  • Product, Pricing and Promotion Management
  • Product Trend Analysis Solution
  • Sales Call Base Planner 
  • Integration of 3rd Party Payment channels

Would you like more information?

If you want to get more information about this subject please get in touch with our experts who would be pleased to hear from you.

Retail, Luxury & CPG

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