Digitalization and the Internet of Things enable new ways of customer interaction for manufacturers around the world
Tougher market conditions, rapid technological innovations, and changing customer needs are requiring companies to become more responsive to customer desires and expectations. From a manufacturing point of view, the shift from selling to servicing a product is the future if manufacturers want to increase revenue and profit margins.
To meet the needs of a rapidly and continuously changing market, Saint-Gobain Building Distribution France (SGBD France) needed to adapt its B2B pricing policy quickly. BearingPoint supported SGBD France with consulting services for specific business units in the Group.