Align public administration between agility and stability
The public sector has been forced to adapt to COVID-19 more than any other. Meeting the needs of citizens has never been more crucial, whether that means delivering frontline healthcare, enhancing social service supports, teaching children remotely, or facilitating funding for businesses to continue trading.
The Hessian Ministry of Economy, Energy, Transport and Housing wanted to create a sustainable, climate neutral and economically sensible energy future. To accomplish this, the Ministry turned to BearingPoint and Fraunhofer IEE to provide a viable plan for the transformation.
Whilst organisations will have pandemic response plans in place, it is critical that these are agile, informed by real-time data, and clinically co-designed. The need for healthcare systems to respond to these levels of demand has not been seen for generations. To ensure local health and care systems are able to respond, key elements need to be in place.
Have you ever wondered why some habits stick and others fall by the wayside?
In the workplace, this difficulty in implementing new habits is the cause of great frustration for leaders and managers. That may be caused by either our own failure to stick to what we know is good practice, or our team members’ struggles to put new learning into practice. In the current ever changing demands of our new working environments this can prove even more challenging.
In this unprecedented time, many organisations are having to adapt and change their operating model to include their workforce now working remotely. This brings with it many challenges, including the implementation and integration of technology to assist with remote working. However, ensuring your frontline managers are equipped with the right approaches, tools and techniques to effectively manage remote teams is imperative in maintaining motivation and performance whilst continuing to deliver a high level of customer experience.