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This report features an interview with the Government Chief Information Officer, Barry Lowry; BearingPoint Partner, Andrew Mongtomery presents his vision for Government 4.0; Jamie Cudden, Dublin City Council writes about Dublin’s Smart City Programme, Director of Passport Services, Austin Gormley, and Head of Passport Reform, Fiona Penollar write about the delivery of online passport renewals and Assistant Secretary General in the Department of Social Protection Tim Duggan outlines the improvements to access to public services including Ireland’s Public Services Card and MyGovID.