- December 2025
In this time of technological disruption and market volatility, organizations face a defining choice: adapt their operating models or fall behind.
Senior leaders across Germany, France, the UK, the Netherlands, and other European markets shared perspectives on the impact of digitalization, the readiness of current operating models, and the strategic priorities shaping future transformation. Drawing on a survey of nearly 400 C-level executives, the study highlights where organizations are making progress and where critical gaps remain.
Operating model transformation is on the agenda of CEOs. The most successful organizations are those where leadership sees TOM design as a strategic priority – not just as an organizational side project.
Remy Sergent, Partner at BearingPoint
What to expect
TOMs are evolving from static organizational frameworks into dynamic, continuously adapting systems. As digitalization and AI reshape the business landscape, operating models must evolve to enable agility, resilience, and continuous adaptation.
This study provides cross-industry and cross-country insights into how leaders are reshaping structures, decision cycles, capabilities, and governance to unlock new value. It highlights the readiness gaps that slow transformation and identifies where mature organizations differentiate themselves.
With increasing pressures to adapt to technological advancements and changing market conditions, organisations recognise the need to rethink their operating models to enable agility without sacrificing governance or performance
Claudia Carr, Partner at BearingPoint
Key findings at a glance
- 69% of executives say new technology/AI are the primary triggers for operating model redesign.
- Operational efficiency and cost reduction remain the top transformation objectives, cited by 45% of executives.
- Only 4% of organizations have fully aligned operating models that support AI-enabled, data-driven performance.
- 76% of leaders see a need for enterprise-wide transformation, not just isolated improvements.
- Data quality issues and talent shortages are viewed as the biggest barriers to success.
Our study highlights the key role that the operating model, data and talent have in providing the resilience and adaptability required in a rapidly changing world. Despite this, nearly 60% of senior leaders indicated that their operating model was not fully aligned to deliver on their strategic vision
Claudia Carr, Partner at BearingPoint
What do executives from different industries see as the most impactful drivers of transformation?
Download the full report
The complete BearingPoint TOM Study 2025 includes deeper executive insights on:
- Most impactful transformation drivers
- Current maturity of target operating models
- Transformation readiness
- Actionable recommendations
