The Hybrid Paradox is driving organisations and businesses to embrace flexibility across their entire operating model, including the way people work, where they work from and their service delivery approach. Organisations should strive to build more inclusive, sustainable, and flexible workplaces.

The pandemic has been an accelerator for change and transformation but not the cause of it. Hybrid, flexible working patterns is just one of the many changes that are impacting organisations.

Visioning and defining a future workplace involves challenging the norms that have developed in the traditional workplace. BearingPoint’s New Ways of Working (NWOW) team are sharing their top 5 tips as Organisations revisit their Future of Work. 

1. Trust and Flexibility

How can organisations retain the benefits of hybrid and remote arrangements while ensuring things continue to run effectively? The answer, trust. Organisations, Leaders and Managers need to trust their employees, teams, and colleagues regardless of where and when they are working to continue to deliver on their responsibilities. Research reveals people at high-trust companies report 106% more energy at work and 50% higher productivity. Organisations need to trust that their employees understand their objectives and the core principles and values of the organisation.

2. Empowerment

No one size fits all when it comes to the future of work. Organisations should look to empower teams to define a model that works best for them. Enable and support their staff through providing the necessary training, coaching, and tooling. Seek feedback from staff to understand where additional support is required.

3. Trial and Test

Recognise and acknowledge that things will evolve. This is a time to challenge and step away from traditional work practices. Organisations need to experiment with ways of working to define what works best for their business, staff, and customers. Engaging with internal and external stakeholders to understand what is working well, and what could work better is vital to the success of any future of work model.

4. Maximise In-person Interaction

Create time for meaningful connection. As humans, we are social creatures who thrive on social connections and relationships. These social interactions are critical to organisational success, employee motivation and overall experience. Organisations need to ensure in-person interactions are put to best use as they are often a catalyst for innovation and creativity.

5. Tools and Technology

To ensure that effective future of work practices can be embedded into the organisation, businesses need to ensure the correct tools and technologies enable and support Hybrid/ Flexible/ Remote ways of working rather than hinder resulting in the organisation reverting to old working habits and practices.

It is important to remember that there is no single optimal mode

  • What works for one organisation may not work for another.
  • Within organisations, what works for one team or role may not suit all.
  • What is optimal today may not be in the future.
  • Organisational agility is the key to survival when considering the Future of Work.


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