Transportation & Logistics
We help all stakeholders in Postal, Transportation and Logistics to improve their performance by mastering the transformation process
Unpredictable market dynamics force businesses to be nimble. But how can retailers ensure resilience in their supply chains when faced with unprecedented challenges stemming from the pandemic? The short answer is, retailers must leverage technology, or otherwise, they will perish.
As the global leader in postal services and logistics, Deutsche Post DHL’s growing business increased the demand for 24/7 omni-channel customer care. The company searched for a state-of-the-art chatbot solution that would resolve many of those requests.
One of Europe’s largest transport companies wanted to upgrade its operations by creating a digital platform that unifies all processes and resources. The company also saw opportunity in marketing it to rival companies and turned to BearingPoint as the official partner.