Ever been in the need to get grip on a running program? To get a good understanding of the reasons for underperformance? But you're not willing to start a whole new project or wait too long? Whether it is due to a regulatory requirement, your gut feeling that tells you your program could be improved, or you just want a periodic review of how things are going, the proven BearingPoint program assessment allows for rapid assessment of the performance of your program. Additionally, it will provide you with a root-cause analysis, in case of any performance issues. In just a matter of weeks your program gets assessed on 23 key program elements. Based on the assessment you are provided with clear advice on how to get your program back in shape!
When programs are struggling to deliver the intended results, there are often multiple contributing factors to this. To further complicate things, these factors often influence each other, and root-causes are not apparent and lead to frustrations for everyone involved. Focusing on one or two observable improvement areas is therefore not enough to get back on track. Instead, a thorough analysis is needed that goes beyond what is observed.
Figure 1 - the Transformation Bridge
The BearingPoint program assessment is based on the BearingPoint methodology for setting up large-scale successful programs; the Transformation Bridge. This comprehensive methodology encompasses all elements that should be present and thought through when planning and running transformations. On the highest level it focuses on five areas: strategic foundation, the program structure, the program governance, the execution, and change management.
Figure 2 - the Transformation Bridge, in detail
On a more detailed level, 23 key building blocks are analyzed to create a complete overview of the state the program. This includes looking back at the way the program was initiated, how the change impact was assessed, and how the overall governance of the program is organized and executed. Additionally, the internal processes, team performance, and delivery methodologies are also assessed.
The assessment evaluates each building block individually but also the relation between the key elements to provide a broad perspective. As a result, both people working in the program as well as those leading it gain insights on specific elements that can be improved. To get a fair assessment, the organizational and transformational context of the program is considered. As a result, the assessment goes beyond mere observations and includes underlying problems that cause the underperformance of the program. These root-causes then form the foundation for recommended improvement actions. Program leadership and sponsors can use these to not only improve the current program, but also to use it to learn for future ones.
The BearingPoint program assessment uses 5 key principles to ensure quality and transparency of the results.
Each program assessment has several standard deliverables.
An international NGO had concerns whether one of its large international programs would realize its objectives within the agreed timelines. The program had been running for 2 years, with roughly 40 people located in 5 countries and a total investment budget of around €20 million. Different stakeholders were unhappy with the way the program ran but they could not agree on the causes. BearingPoint was asked to perform a program assessment to:
In a period of 5 weeks, BearingPoint interviewed a wide variety of stakeholders, analyzed program documentation and identified root-causes to problems that led to the underperformance of the program. This helped the NGO to: