In the business world, change is constant
What company today hasn’t launched its chatbot to communicate with its clients or optimized its internal processes thanks to RPA? Indeed, it’s hard to find ones that have not yet put in place an Artificial Intelligence solution in the hopes of improving their operational performances or benefit from formidable growth.
But does Artificial Intelligence really keep its promise?
BearingPoint has been researching the digital maturity of companies in Europe for many years in a row. Conducting the Digital Leaders Study (DLS) in multiple European countries has enabled us to identify long-term trends and compare various sectors. We have repeated the research in the Netherlands using the same approach and categories to compare our results nationally and with other countries.