Both in industry and among service providers, the topics of digitalization and Industry 4.0 have been on the agenda for a few years and are still highly relevant.
The classic topics such as reducing downtime and costs are still very important. In the meantime, however, other topics are also coming into focus; these include increasing sales or new, expanded services.
The study addressed the following key questions:
To answer these questions, 203 companies (mainly from the mechanical engineering, automotive, chemical/pharmaceutical, and electronics sectors) from Germany, Austrian, and Switzerland were surveyed using a quantitative online survey. Together with the results from our study in 2017, trends and developments were analyzed.