The speed of change has created new challenges, and operational excellence addresses these challenges across the full organizational value chain, driving improved bottom-line business performance. By adopting a structured and people-centric methodology you can achieve your business plan in a dynamic, sustainable, and timely fashion.
Our operational excellence capability addresses fundamental questions business leaders have, such as:
To address these questions, the BearingPoint People & Strategy team uses the following performance drivers to help you achieve operational excellence while focusing on your key assets - your people.
Our teams build adapted actions for problem solving, workforce empowerment and continuous improvement that allow organizations to outperform and beat the competition. Customer satisfaction, simplification, waste elimination, and digitalization are our core competencies.
Our Operational Excellence framework is supported by a proven change management methodology to ensure that organizational habits and behaviors align with new ways of working. A key tenant of our values is knowledge transfer to ensure that the operational excellence approach is used as part of the continuous improvement capability.
Our projects deliver strong financial ROI and are typically cash neutral within the financial year. We help our clients plan year-on-year incremental improvements using our continuous improvement methodologies.
BearingPoint has served several clients both at corporate and business unit levels across various industries.
Identify your problems, assess your operational maturity level and activate the relevant levers to achieve performance improvement with the best-suited methodology.
BearingPoint supported our business plan to deliver a cost reduction of £2.1M within the financial year whilst at the same time increasing both customer satisfaction and service levels. We now have a sustainable operating model supported by a more motivated and focused operational team.
Head of Business, Banking
BearingPoint has demonstrated a real capacity to understand the problems in the field and to propose solutions adapted to our operational staff.
Department director, French Public transport & mobility services provider
I am impressed by how fast you have deployed and integrated the Lean Office approach.
CEO, Worldwide manufacturing leader
They have helped my business release valuable capacity and delivered an approach to performance management that will support our future business growth.
VP. Global enterprise