Our client is a large county in Sweden and is responsible for healthcare for over one fifth of Sweden’s population
Client Business Challenges
- 8,6% of all institutional care patients in Sweden are afflicted with avoidable harm caused by errors in the health care, which equals to a cost of 2,9 BSEK for the client
- Voluntary error reporting only identifies 10-20% of errors and 90-95% has not caused any harm
- Our client has established a zero vision to eliminate all avoidable harm to patients and required to establish a objective review process to identify possible harm on all six emergency hospitals
- A critical requirement was not to introduce additional processes and data requirement for the everyday workflow of medical staff
BearingPoint’s Contribution
- BearingPoint worked together with SAS Institute to design and develop an automated solution to review medical records of patient in institutional care
- Implementation of a solution based on the Swedish manual model of Global Trigger Tool (GTT) at one of Europe’s largest hospital with over 100 000 episodes of care each year
- The project team worked closely together with a group of doctors and nurses to iteratively develop algorithms and text mining to identify triggers in available medical records, measurements etc
Client Business Outcomes
- Successful implementation of an automated system solution based on GTT with 55 triggers for identifying possible harm
- Significant time reduction for error identification and freed up 2 FTE
- Improved identification of possible errors
- Follow-up functionality of error performance on individual clinic and hospital across county
