Operations

Dŵr Cymru Welsh Water: achieving increased IT service excellence at a significantly reduced cost

The company’s board set targets for a 20% reduction in Opex costs over a four-year period with a measurable improvement in service excellence for all business functions.

Mind the Gap - how to close the gap between theory and reality in multi-modal mobility

BearingPoint Institute: multi-modal mobility platforms could transform public transportation as we know it

New BearingPoint research reveals widespread desire for mobility platforms integrating multiple transport modes, services and regions

Making big-data make a big-difference

SAP Ariba Live

BearingPoint is Silver Sponsoring Partner at this year’s SAP Ariba Live Event in Prague. Visit us at our stand and take part in discussions about the impact of digitization on the procurement function. You can create your own agenda with the breakout sessions catalogue.

BearingPoint offers five steps to a customer-centric, digitally-advanced aftersales service

A new study by the BearingPoint Institute shows how to boost OEM service centers via a seamless, personalized customer journey

Connected aftersales: towards a new customer journey

Aftersales competition is fierce: more than one in three drivers choose independent facilities over an OEM-managed workshop. Drivers with older vehicles are also more likely to use independents

BearingPoint acquires leading international supply chain and business operations consultancy LCP Consulting

BearingPoint has acquired UK-based LCP Consulting, the leading international specialist consultancy in customer-driven supply chain management.

Chained to the past: what to do when your retail supply chain puts the brakes on your omni-channel journey

Omni-channel is the new black, but is the supply chain pain worth the gain, and why does the omni-channel journey of so many retailers stall just as it seems to be taking off?