Transportation & Logistics
We help all stakeholders in Postal, Transportation and Logistics to improve their performance by mastering the transformation process
As part of its Customer Centricity Transformation Program, Europcar Mobility Group aimed to revamp its operating model, offering an enhanced customer experience at each touchpoint while increasing revenues and optimizing operating costs. BearingPoint supported the group in transforming its customer care activities through a new operating model, streamlined and improved processes, leverage of new tools, and more efficient ways of handling customer interactions.
BearingPoint is expanding its commitment to climate-neutral travel and is making its business travel activities climate-neutral for all business units globally. Through compensation payments, the management and technology consultancy is helping to support a project that is protecting the Brazilian rainforest.