As a necessity, businesses have rapidly adapted to the current pandemic. Physical workspaces are being transplanted into employees’ homes, necessitating a focus on environment, ergonomics and access to equipment; businesses are swiftly implementing secure online collaboration and socialization tools at massive scale; and teams are innovatively overcoming the challenges of remote working to minimize disruption, manage time and ensure wellbeing.
The rapid rollout of these approaches has been staggering – BearingPoint’s clients have, in some cases, completely digitalized their operations in just 48 hours with our Remote Work Offering – but action cannot relent: the focus now is on the second phase of IT crisis management: return and adjustment.
The pandemic has laid bare many businesses’ exposure to disruption. Now that initial challenges are under control, it’s crucial that you pay attention to the lessons learned and prepare your business for the next crisis – be that a cyberattack, service outage or otherwise.
Much has been said on the likely long-term result of the pandemic, with many concluding that business and work will never be the same again. This is partly true.
Business will largely resemble pre-crisis normality – people require social contact and face-to-face collaboration, but the forced shift towards digitalization and new methods of working has illustrated many benefits.
Digitalization has brought dramatic cost savings by reducing travel, making meetings more efficient, improving worker interaction and much more. Using Microsoft Teams, for example, delivers an ROI of 832%, saves users an average of four hours per week, and provides a three-year net present value of $5,416 per user. These benefits should not be ignored, and neither should the environmental impact of remote working; EU ETS emissions have dropped by nearly 25% during the crisis, assisting climate change mitigation efforts.
Technological crisis management is crucial to business continuation through the crisis, but the lessons learned have the potential to empower long-term resilience and growth. Contact our experts to learn more.