The new realities of remote working, energy crises, climate change and supply chain disruption are profoundly changing the demand for mobility and the direction and pace of change. What does this mean for the current and future players in the mobility market?
We believe this will change the priorities for your sector due to changes in customer demand, regulation and mobility patterns. Customers, government and business are all impacted by the drive to sustainability and a carbon neutral future.
Social welfare is a core responsibility of today’s developed countries. But the current cost-of-living and social housing crisis, following the disruption caused by Covid 19, has accelerated citizen demand for support. So how can governments meet the rising citizen demand for social welfare services, while simultaneously maintaining budget responsibility?
The Passport Services Digital Leaders Study is the first in a series of assessments by BearingPoint’s Government and Public Sector team. The studies assess the current service and digital maturity of core citizen-facing public services as Government administrations around the world evolve and reconfigure their services and organisations for the ‘new normal’ society and economy.
The public sector has been forced to adapt to COVID-19 more than any other. Meeting the needs of citizens has never been more crucial, whether that means delivering frontline healthcare, enhancing social service supports, teaching children remotely, or facilitating funding for businesses to continue trading.