Align public administration between agility and stability
The survey captures the experience of 3,500 public servants across eight countries while they delivered vital health, education and social services to citizens and financial support for businesses during the first wave of the pandemic.
KfW Development wanted to better monitor the capital allocated for development projects. To do this, the company had built a software solution but needed to test it in real-life situations before implementation. BearingPoint provided the testing for KfW’s solution for three markets while demonstrating the tool’s efficiency and capacity to mitigate risks.
The Passport Services Digital Leaders Study is the first in a series of assessments by BearingPoint’s Government and Public Sector team. The studies assess the current service and digital maturity of core citizen-facing public services as Government administrations around the world evolve and reconfigure their services and organisations for the ‘new normal’ society and economy.
The public sector has been forced to adapt to COVID-19 more than any other. Meeting the needs of citizens has never been more crucial, whether that means delivering frontline healthcare, enhancing social service supports, teaching children remotely, or facilitating funding for businesses to continue trading.
The Hessian Ministry of Economy, Energy, Transport and Housing wanted to create a sustainable, climate neutral and economically sensible energy future. To accomplish this, the Ministry turned to BearingPoint and Fraunhofer IEE to provide a viable plan for the transformation.