Organizations today are under increasing pressure to modernize customer engagement, improve operational efficiency, and unlock value from their data, without adding unnecessary complexity to their technology landscape.
At BearingPoint, we help organizations design and deliver enterprise-grade Microsoft transformations using Dynamics 365, the Power Platform and the wider Microsoft ecosystem. Our focus is not technology for its own sake, but measurable business outcomes: improved service experiences, connected data, empowered employees, and scalable operating models.
Our approach is built on a structured enterprise maturity model that guides clients from foundational CRM capabilities to fully connected, AI-enabled business platforms. We combine strategic advisory, hands-on delivery, and Microsoft FastTrack-aligned execution to help organizations move faster, reduce risk, and maximize long-term value.
Whether you are starting your Dynamics 365 journey, modernizing an existing CRM, or scaling Power Platform across the enterprise, we meet you where you are, and take you where you need to be.
Problems we solve
Many organizations come to us facing the same persistent challenges. If any of the following sound familiar, we can help:
- Fragmented customer data spread across multiple disconnected systems, making a unified view of the customer impossible
- Inefficient service processes that rely on manual handoffs, email chains, and spreadsheet workarounds, leading to slow resolution times and poor customer experience
- Lack of governance and guardrails on Power Platform, resulting in shadow IT, unmanaged apps, and compliance risk
- Limited real-time insight into pipeline performance, service quality, and customer behaviour, forcing decisions based on stale data
- Siloed teams and disjointed tools that prevent the business from operating as one connected organization
- Underperforming CRM implementations that were not designed for adoption, scalability, or long-term value
- These are not technology problems. They are operating model and design challenges. BearingPoint helps you address the root cause, not just the symptoms.
Why BearingPoint for Dynamics 365 & Power Platform
BearingPoint is a recognised Microsoft partner with deep capability across Dynamics 365 and the Power Platform. Our credentials include:
- Microsoft Solutions Partner for Business Applications
- Microsoft FastTrack recognised partner for Dynamics 365 and Power Platform
- Proven delivery experience across Public Sector, Financial Services, Life Sciences, and Industrial Manufacturing
- Centre of Excellence (CoE) implementations across enterprise clients in Europe and beyond
- A dedicated Microsoft practice spanning strategy, architecture, delivery, and managed services
We bring implementation capability and strategic advisory together. Our clients benefit from a partner that understands both the technology and the business transformation required to make it succeed.
Would you like more information?
If you want to get more information about this subject please get in touch with our experts who would be pleased to hear from you.
