Transport & logistique

DB Schenker implements and scales OKR processes across European locations

Global logistics giant DB Schenker wanted to take the next step in effectively linking strategy to execution and tracking performance optimally.

How strong is your weakest link? Ensuring resilience through supply chain hyper agility, transparency, and the power of partnerships

Unpredictable market dynamics force businesses to be nimble. But how can retailers ensure resilience in their supply chains when faced with unprecedented challenges stemming from the pandemic? The short answer is, retailers must leverage technology, or otherwise, they will perish.

Living up to the sustainability promise

How can you close the strategy – execution gap?

Deutsche Post DHL uses artificial intelligence to further improve the customer experience

As the global leader in postal services and logistics, Deutsche Post DHL’s growing business increased the demand for 24/7 omni-channel customer care. The company searched for a state-of-the-art chatbot solution that would resolve many of those requests.

Étude sur la gestion et l'analyse des processus

La gestion active des processus a gagné en importance pendant la pandémie de Coronavirus. Poussée par la nécessité d'accroître l'efficacité et la transformation digitale, la gestion des processus figure en bonne place sur la liste des priorités de nombreuses entreprises. Mais comment atteindre ces objectifs ambitieux ?

Will China become the new role model for sustainable sourcing & procurement?

Learn from Polestar how they would like to achieve their vision of carbon-neutral mobility and which role purchasing will play in that game.

Aviation must quickly adapt, collaborate, and accelerate to weather the storm

The aviation industry is in serious trouble, but with BearingPoint’s four-point plan, it can transform and enjoy a successful, low-carbon future.

Europcar améliore les performances des centres de contact et l'expérience client

BearingPoint a soutenu le groupe dans la réorganisation de ses services à la clientèle grâce à un nouveau modèle d’exploitation, des processus rationalisés et améliorés, la mise en place de nouveaux outils et des méthodes de gestion des interactions avec les clients plus efficaces.

Supplier and supply chain risk management: shielding you from mass disruption

Protect your business throughout the crisis with supply chain risk management