Amsterdam, September 28, 2021 – Management and technology consultancy BearingPoint has been recognized for the second time as a Visionary in the Gartner report, “Magic Quadrant for CRM and Customer Experience Implementation Services”.

According to this Magic Quadrant report “Despite pandemic impacts, demand for CRM and CX implementation services — including design, UX and e-commerce — saw major providers grow an average of 14% in 2020. The major service providers are positioned here for sourcing, procurement and vendor management leaders to evaluate for their needs.” [1]

Frédéric Gigant, Partner at BearingPoint

We believe that this renewed recognition as a Visionary in the Gartner Magic Quadrant for CRM and Customer Experience Implementation Services report is a great achievement for all BearingPoint teams. We consider that it demonstrates our continuous investments in the field of Customer & Growth deliver increased value to our clients with a clear market positioning. Pandemic times made our teams push further creative ideas and innovation to support resilient organizations to better understands customer dynamics and adapt accordingly to outperform the market.

Frédéric Gigant, Partner at BearingPoint


[1] Gartner “Magic Quadrant for CRM and Customer Experience Implementation Services”, Brett Sparks, Jim Longwood, Katie Gove, Chrissy Healey, 18th May 2021.

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About BearingPoint

BearingPoint is an independent management and technology consultancy with European roots and a global reach. The company operates in three business units: The first unit covers the advisory business with a clear focus on five key areas to drive growth across all regions. The second unit provides IP-driven managed services beyond SaaS and offers business-critical services to its clients, supporting their business success. The third unit provides the software for successful digital transformation. It is also designed to explore innovative business models with clients and partners by driving the financing and development of start-ups and leveraging ecosystems.

BearingPoint’s clients include many of the world’s leading companies and government organizations. In addition, the firm has a global consulting network with more than 10,000 people and supports clients in over 70 countries, engaging with them to achieve measurable and sustainable success.

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Contact BearingPoint

Alexander Bock
Global Senior Manager Communications
Telephone: +49 89 540338029