February (#2)

Once every two weeks, our team gathers a selection of the latest news about Retail, CPG & Luxury. 
Discover below the articles that have held our attention!

The Press Review Team: Gayané Bakaloglou, Anne-Claude Bédry, Constance Henry, Emilie Ramon, Maxime Ramos, Albane Rouaix - Consultants in Retail / CPG / Luxury

Latest global announcements

According to Alexis Perakis-Valat, L'Oréal's Global General Manager for Consumer Products, "L'Oréal Paris had its best year since 2007". Indeed, during the year 2019, the Group grew by +8% on a like-for-like basis to reach a turnover of 29.87 billion dollars. While the Group's Consumer division still accounts for the bulk of its revenue, the Luxury Goods and Active Cosmetics divisions also achieved strong growth. On a geographical scale, Asia Pacific’s growth went stratospheric in Q4, up 30.5 percent, making it L’Oréal’s biggest region by sales by quite some margin. The region’s stellar performance was attributed to a remarkable end to the year in China but also good growth in South Korea, India, Indonesia and Malaysia.

Global Cosmetics News - 2020/02/20 - More details

The CRM worldwide leader Salesforces just added to its suites of software application the French start-up OneStock. This successful company helps companies to optimize order and stock management. Salesforce and OneStock were already working together in some way since some big French retail chains had already chosen to work with both. This is a great accomplishment for French tech!

Fashion Network - 2020/02/15 - More details

According to the NGO CDP, the French groups L'Oréal, Danone and Orange are among the most successful companies in the world in terms of transparency and climate policy. They are among the 2% of companies ranked "A" by the organization for their efforts in this area. At the international level, France is the third country with the most companies in the "A-list", with 22 representatives, behind Japan and the United States. This position should be reinforced since other major groups such as Kering have announced that they are aiming for carbon neutrality in the coming years.


RFI - 2020/01/20  - More details

As part of its digital transformation plan, the American retail chain 7-Eleven announced on February 5 that it is experimenting with an automated, cashless and unmanned store. Accessible only to employees of Irving, Texas, it would be the result of technology developed in-house. The technology is presented as a dedicated application that allows users to make purchases without scanning their products or going through the checkout process. The application includes a detailed invoice of the items purchased, right after the customer leaves the store.

Business insider - 2020/02/20 - More details

For the first time, H&M will be the first one to use a material made from recycled cotton. Indeed, Re:newcell - the startup supported by the Swedish giant - chemically extracts this cotton from old clothes to obtain the Circulose. This is a very promising first step into circular economy all the more as H&M is one of the leader of the sector. 

Fashion United - 2020/02/19 - More details

As China had to put the country in quarantine because of the Coronavirus, the whole economy has suffered from this measure, partly due to store closure. The first one to announce a direct consequence was Adidas that noticed a drop of 85% of its sales compared to 2019 on the same period. On the other hand, Puma, even though they noticed a recession is not worried for the rest of the year. 

Bloomberg - 2020/02/19 - More details

 

Notable trends in the sector

Wesfield published a new report on a study led on 10 countries in Europe about the main expectations of consumer for the next 5 years. Experiences have become the main way to reach consumer over products. New concerns have emerged as sustainability, rental, personalization and community.

Fashion Network - 2020/02/15 - More details

Fleur Touchard, Head of Digital and Ecommerce at Bonpoint USA, shares her vision of unified commerce. She emphasizes the importance of the e-commerce website in a very large country, where stores are not implemented everywhere as well as the role of this digital point of sales in customer store visit preparation. However, she believes that physical store staff is a high added value that can't be replaced. Her conviction? Efficient staff who supports innovative technologies in stores in order to let the customer experience the same journey no matter if it is online or offline is the key of success.

Customer Insight - 2020/02/16 - More details

A recent study demonstrated that in order to meet new consumer habits, brands renew more frequently their collections than they used to. Concretely, most of the brands still have two main collections per year (summer and winter), yet instead of releasing all collection items at once they do it sequentially: 71% of the brands deliver their collection articles in 4 to 10 waves! This tendency launched by fast fashion brands such as Zara or H&M is now spreading across the entire textile industry. 

Les Echos - 2020/02/19 - More details

Please share with us your favorite articles to be featured in the next edition of our Press Review: presse_retail@bearingpoint.com

 

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