Once every month, our team gathers a selection of the latest news about Retail, CPG & Luxury.
Discover below the articles that have held our attention!
The Press Review Team: Gayané Bakaloglou, Emilie Ramon, Albane Rouaix, Léa Korenian - Consultants in Retail / CPG / Luxury
How a make-up brand & retailer can face Covid 19 crisis when client advisory in stores represent a big part of the day-to-day business? Sabrina Herlory, French General Director of MAC is sharing her vision and highlights that digital humanization is key in order to keep a close relationship with the clients.
Premium Beauty News - 2021/01/02 - More Details
The covid pandemic has deeply changed the retail industry in various ways. The main one is the improvement of customer service . The customer has always been very valuable to companies, but this period has increased this aspect to put his demand in the center of their strategy and offer an on-demand service.
Forbes - 2021/01/28 - More details
As the new year starts, the major retail trends of 2021 have been exposed by Critizr after a study led on more than a hundred companies. The 5 forecasts are the spring of online sales, customer loyalty, the need to stay agile, to keep the human as heart of the customer experience and local consumption.
LSA - 2021/01/11 - More Details
Latest global announcements
After 3 months of abscence, Jack Ma made a short apparition in a video clip on January, 20th. Since october and some speech against the politic lead by Chinese government, Alibaba's founder was missing. However no explanation has been given in the clip realeased end of Jan. Jack Ma only shared that he took that time to think.
Forbes - 2021/01/24 - More details
The famous French company, worlwide actor of well-being and beauty has been declared bankrupt by starting a Chapter 11 process in the United States. The goal is to reduce their footprint with 166 stores and restructure their business to be viable.
Forbes - 2021/01/27 - More Details
When, in France..
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