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In its new study, BearingPoint analyzed and evaluated the online offerings of leading automotive manufacturers in the US, China, and Europe and their online sales readiness in the respective markets. The analysis shows that OEMs serve the major markets and customer touchpoints very differently. The offerings between volume and premium manufacturers are qualitatively comparable. Electric car manufacturer Tesla stands out from the other OEMs due to its presence in all markets and sophisticated online sales offerings.
BearingPoint was among the selected 12 companies that Forrester invited to participate in its report: The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2020. In this evaluation, BearingPoint was cited as a Strong Performer with the highest scores possible in the CX Roadmap Development, Employee CX Training and Delivery Consistency criteria.
The survey captures the experience of 3,500 public servants across eight countries while they delivered vital health, education and social services to citizens and financial support for businesses during the first wave of the pandemic.
Management and technology consultancy BearingPoint will sell its independent Regulatory Technology (RegTech) business unit, a leading provider of software solutions for regulatory reporting to Nordic Capital, a leading private equity investor with a long history of developing technology companies and enabling and driving global growth.