Operations

NelsonHall event perspective: BearingPoint Looks to Evolve Advisory Model Under New Managing Partner

Innovation in Market Access: winning approaches to secure commercial success

The Market Access function in pharmaceutical and other medical technology companies has reached a stage of maturity, and professionals now want to take a step back, explore best practices and identify the best approach to innovation.

Yara Positions itself for the Future with Supply Chain Traceability

Optimizing Yara’s operational and administrative processes to comply with the global requirements.

Beyond GDPR checker

Goal: To create a diagnostic tool for users to assess at high-level where they stand with regard to GDPR compliance. The result of this assessment can facilitate further discussions with clients about GDPR which may finally result in engagements for BE (e.g. health check).

Challenge the Perception of Chinese Retailers to Inspire Western Retailers’ Focus on Ecosystems

Leading Chinese retailers are defining a new ‘era of belonging’ by forging stronger ties with consumers through an innovative buying experience. They are also reinventing their own business models by introducing innovative new revenue streams leveraging “retail-as-a-service” offerings. CEOs at Western retailers can learn from Chinese business practices how to combine seamless omnichannel experiences with predictive analytics, to develop
customer loyalty and to innovate creatively to introduce new revenue growth.

Customer expectations: the goalposts keep moving

Our 2017 Retail Report has found that traditional retail operating models are slowly disappearing. Where the power once lay firmly in the hands of the retailer, the consumer is now the driving force in the relationship. This shift of power, combined with an ever-changing social, demographic, economic and technological landscape, is forcing retailers to get closer to their customers than ever before.

The Customer Driven Supply Chain Concept

It’s clear that, in order to be successful in this constantly evolving environment, retailers need to understand their customers deeply and put customer needs right at the heart of their proposition.