Forniamo supporto agli operatori telefonici ed alle autorità garanti nel definire ed implementare le rispettive strategie
BearingPoint leveraged the strategic goal-setting framework, Objectives and Key Results (OKR), to enable SKIDATA to create more customer-centric, flexible, and scalable solutions, and deliver the business strategy. OKRs are supported by the Workpath software platform, empowering SKIDATA with higher transparency, improved cross-country and cross-function collaboration, and a better management of strategic priorities.
The white paper "Predictive Enterprise Operating Model" in cooperation with the IIHD Institute explores the increasing importance of informed and data-driven decision making for businesses with a focus on the transformation to a predictive enterprise.
For telcos, the pandemic is a catalyst more than a crisis. The new normal has meant we are all now much more dependent on telecommunications services, and this new lifestyle will drive further change in many industries. We explore the opportunity for telcos in this business model shift.
A multinational telco provider embarked on a transformational journey. One of their major departments wanted to become an agile and highly adaptive organization to rapidly deliver new services and increase efficiency. They partnered with BearingPoint to create a new operating model that enabled cross-functional collaboration and an end-to-end view of the customer across the organization.