An independent subsidiary of the ENGIE Group, GRDF (Gaz Réseau Distribution France) is the largest distributor of natural gas in Europe. It employs 12,000 people and guarantees all natural gas suppliers in France fair access to its distribution network.
GRDF wanted a digital strategy to help it progress from its pilot set of digital initiatives to a more ambitious, structured digital program impacting its entire value chain. It needed to align with GRDF corporate strategy and address workforce expectations for digital at the local and national level.
We collaborated with GRDF over four months to formulate its 2018 Digital Strategy. Leveraging a learning expedition, Design Thinking workshops and new ways of working, around 200 disruptive digital projects were developed and prioritized. We also defined the “how to” strategy of this comprehensive digital program, including governance and KPIs, using agile tools and an entrepreneurial mindset.
GRDF is now empowered with a digital strategy, along all activities of its value chain. This large-scale innovation project will have wide-ranging benefits for GRDF customers and stakeholders.